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Frequently Asked Questions
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Common Questions About Our Services, Process, and Warranties
At Done Right Landscapes™, we believe in transparency and expertise. Whether you are looking to transform your backyard in St. Charles or need commercial snow management in St. Louis, we want you to feel confident in your choice. Below are answers to the most common questions we receive.
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A: We are proud to serve the greater St. Charles and St. Louis areas. Our primary service footprint includes St. Peters, O’Fallon, Wentzville, Chesterfield, Wildwood, Cottleville, Lake St. Louis, St. Paul, Maryland Heights, and Weldon Spring. If you are unsure if your property falls within our range, give us a call!.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: Are you insured and accredited?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: Absolutely. We are a fully insured and bonded company. We hold an A+ Rating with the Better Business Bureau (BBB) and are an Inc. 5000 recognized company. We take professionalism seriously—when we step onto your property, you are protected.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: Do you offer free estimates?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: Yes. We provide complimentary consultations and virtual quotes for many of our projects. For complex landscape designs or drainage solutions, we will assess your property’s specific topography to ensure accurate pricing. You can request a free quote directly through our website.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: Do you offer financing options?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: Yes, we understand that quality landscaping is an investment in your home’s value. We offer financing options, including 0% interest for 1 year for qualified projects. We also accept cash, checks, and major credit cards.
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A: We use only high-quality, durable materials from the industry’s top manufacturers. Our selection includes Versa-Lok, Rosetta, Rockwood, and Keystone blocks, as well as a variety of natural stone and paver options. We even have a storefront where you can view actual material samples before making a decision.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: My yard is sloped. Can you still install a patio?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: Yes! This is actually one of our specialties. We can design multi-tiered patios or install structural retaining walls to stabilize sloping terrain and create level, usable yard space. Our team has over 25 years of combined experience in engineering these types of complex hardscapes.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: Do you handle the design, or do I need to hire an architect?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: We handle it all. Done Right Landscapes™ is a full-service design-build firm. Our patio design team will assess your layout and create a custom design that matches your vision and property needs. You don’t need to juggle multiple contractors.
[/et_pb_accordion_item][et_pb_accordion_item title=”Q: Do you offer financing options?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]
A: Yes, we understand that quality landscaping is an investment in your home’s value. We offer financing options, including 0% interest for 1 year for qualified projects. We also accept cash, checks, and major credit cards.
[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”89px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Drainage & Water Mitigation” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ title_font=”|700|||||||” title_text_color=”gcid-db9e3921-7088-4dc7-acfb-be1f597af370″ title_font_size=”45px” global_colors_info=”{%22gcid-db9e3921-7088-4dc7-acfb-be1f597af370%22:%91%22title_text_color%22%93}”][/et_pb_heading][/et_pb_column][/et_pb_row][/et_pb_section]